Shipping policy

At The Bone Farm, we are dedicated to providing our customers with a smooth and efficient shopping experience. Below is an overview of our shipping policy:

1. Shipping Methods & Delivery Times

We offer several shipping options to ensure your order arrives in a timely manner. The available shipping methods are:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Next-Day Shipping: 1 business day (available for select locations)

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather delays or courier issues.

2. Shipping Costs

  • Standard Shipping: Free for orders over $[X]

  • Expedited Shipping: $[X]

  • Next-Day Shipping: $[X]
    (Exact shipping costs will be calculated at checkout based on your location and order size.)

3. Processing Time

Orders are processed within 1-2 business days of receipt. Orders placed after [time] will be processed the next business day.

4. Shipping Restrictions

Currently, we only ship within the United States. We do not ship to PO Boxes, APO/FPO addresses, or international locations.

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the courier’s website.

6. Lost or Damaged Packages

In the rare event that your package is lost or damaged in transit, please contact our customer support team within 7 days of receiving your tracking number. We will work with the carrier to resolve the issue promptly.

7. Address Accuracy

Please ensure that your shipping address is correct before placing your order. We cannot be held responsible for delayed or lost shipments due to incorrect addresses.

8. Shipping Delays

While we strive to ship all orders promptly, delays may occur due to high demand, weather, or other unforeseen circumstances. We will notify you if there are any significant delays with your order.

9. Returns & Exchanges

For information on our returns and exchanges policy, please refer to our [Return & Exchange Policy page].